SoftExpert ECM  is a software that provides all of the core content management services needed to create, capture, manage, store, preserve, and deliver content related to organizational processes. It is a practical software solution for centralizing unstructured content and better managing the entire content lifecycle.

The solution provides a set of enterprise content management capabilities, including document and record management, workflows, search and archiving, as well as specific applications, such as contract management and engineering document management system (EDMS), all integrated into a single web-based platform.

Because of the tool’s robust nature and flexibility in managing content-oriented processes, structured documents, such as forms, or unstructured documents such as requests or informal records, can be analyzed and classified. Once documents have been categorized, SoftExpert ECM uses Optical Character Recognition (OCR) to automatically capture business-relevant information. As a result, this eliminates manual data entry, streamlines operations, and speeds up data availability within the system.

ECM capabilities in combination with the business process management (BPM) solution provide a robust infrastructure for content management, regardless of content type (physical or digital). The solution integrates with existing governance practices, offering flexibility to customize dashboards, reports, and workflows.