Service Request Management
SoftExpert Request is responsible for managing service requests for other SoftExpert Suite components, such as Document, Action Plan, Calibration, and Maintenance, among others.
The tool centralizes registration of demands and provides approval and verification controls for service effectiveness. Different departments can manage requests throughout their entire life cycle. Through reporting and analysis, the solution offers visibility and enables detailed monitoring of all demands.
The powerful SoftExpert Request task control engine automatically notifies those responsible for a task by email, simplifying job execution and improving team productivity. This gives managers simple and effective control over objectives and priorities, optimizing deadlines and results.
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